May 3, 2021

State of Tennessee, Knoxville Chamber Announce LSI to Open New Operations in Knoxville


Callie Blackburn

  • Company will create 265 jobs in Knox County 
  • Company operates call centers for over 300 financial institutions 

KNOXVILLE, Tenn. – The state of Tennessee and the Knoxville Chamber announced today that Lending Solutions, Inc. (LSI) will establish new operations in Knoxville.

LSI will invest $2 million and create 265 new jobs to open a call center, which will operate primarily as a training center for new employees. Once trained, the new employees will be approved to work from home.

LSI was founded in 1994 and is a provider of lending center services and consulting programs for financial institutions across North America. LSI provides 24-hour lending and member services to over 300 of North America’s premier credit unions, banks and mortgage companies.  To learn more about careers at LSI, visit

Over the past five years, TNECD has supported 12 economic development projects in Knox County, accounting for more than 1,300 job commitments and $175 million in capital investment.  


“We’re grateful that LSI has chosen Tennessee for this project and has committed to create 265 new jobs in Knox County. I congratulate the company on its success and look forward to seeing the positive impact it will have on the financial industry.” – Gov. Bill Lee

“LSI is one of the nation’s industry leader in financial service outsourcing, and we are proud to welcome the company to Tennessee. These jobs will add momentum to the already robust business services industry in Knoxville, and we are confident that LSI will find success in East Tennessee.” – TNECD Commissioner Bob Rolfe

“We are so excited to be coming to Knoxville. The opening of this office represents a lot of work by a lot of people, both at LSI and here in Knoxville. This training center represents the future of LSI as a gateway for many Americans in today’s new skill-based economy. Through our ACADEMY employees are paid to learn the skills they need to be the best at what they do in the financial services industry. What we do at LSI is simple, but it is hard. Our secret is that we look for people who believe in themselves – that is who we want to invest in.”  Mark Johnson, LSI founder and majority owner

Our people are the most important asset we have. At LSI, we are passionate about helping people. There are no sidelines. We all contribute to our future success. Everyone at LSI is very excited about our continued growth and adding the community of Knoxville as one of the places where we live and work.” – Jeff Stewart, LSI president and CEO

“We warmly welcome LSI to Knoxville. It is exciting to see more than 260 jobs being created. Any time an out-of-state company chooses to invest here, it reaffirms what we already know – that Knoxville is a great place to live and work. LSI has a strong reputation for getting engaged in the communities where it operates, so I know the company and its employees will make a positive impact here.” – Knoxville Mayor Indya Kincannon

“Congratulations to LSI for choosing Knoxville as its newest location. The importance of the 260 jobs LSI is creating here is matched by the company’s commitment to skill development so their employees can further careers in the financial services industry.” –Knox County Mayor Glenn Jacobs

“TVA and Knoxville Utilities Board congratulate LSI on its decision to locate in Knoxville. Helping to attract and retain quality job opportunities is fundamental to TVA’s mission of service and we are proud to partner with the Knoxville Chamber, City of Knoxville and Tennessee Department of Economic and Community Development to help further that mission and celebrate this announcement.”   John Bradley, TVA senior vice president of Economic Development

“We are pleased that LSI is locating operations in Knoxville. We have a strong talent pipeline, friendly business climate and exceptional quality of life that is a great fit for this growing company. We are greatly appreciative of their commitment and investment and look forward to their long-range success. I also appreciate all the hard work done by Governor Lee, Commissioner Rolfe and our local leaders in bringing these jobs home.” – Sen. Becky Duncan Massey (R-Knoxville)

“I am very excited to welcome LSI to Knoxville. Their mission statement, which stresses “leveraging technology in order to enable conversations,” exemplifies the type of vision we need to bring to the area, in addition to the estimated 265 jobs. My thanks to our local leadership and to ECD for their role in making this happen.” – Rep. Gloria Johnson (D-Knoxville)

“The Chamber team welcomes LSI and its 265 jobs to our community. The company’s commitment to skill development and career progression will serve the citizens of Knoxville well and help fulfill our mission of driving regional economic prosperity.” – Doug Lawyer, Vice President of Economic Development, the Knoxville Chamber. 


Headquartered in Elgin, IL – LSI believes in helping people. Founded in 1994, LSI created a new way to leverage technology in order for financial service companies to Connect People with People. They believed then, as they still do today, that engaging conversations nurture loyalty. This foundation drives LSI’s passion to deliver flexible solutions and Remarkable Service for their clients. LSI currently has over 300 credit union clients and offices in Elgin, IL, Naperville, IL, Albuquerque, NM, and now Knoxville, TN. With over 900 employees, LSI offers individuals a career path in the financial services industry, providing great benefits including paid training through the LSI ACADEMY, health insurance and 401(k). To learn more about careers at LSI, visit

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