July 26, 2023

Knoxville Student Loan Servicer Adding 500 Jobs

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Amanda O'dell

A leading federal student loan servicing company is expanding its employee base to prepare for student loan repayment.

Edfinancial Services is currently employing 1,000 professionals and adding employment opportunities with the goal of 500 additional people for their student loan servicing contract with the U.S. Department of Education. Most of those jobs will be located at their Knoxville headquarters. Annual compensation starts at $42,500 for entry-level positions.

Since March 2020, repayment and interest accrual on government-owned student loans has been on
pause due to COVID-19 emergency relief, meaning student loan borrowers have not been required to
make payments. With the emergency relief ending, student loans are scheduled to start accruing interest
and get back to their repayment status beginning in September.

“These borrowers are about to go through a big change with having their student loan bills due again.
We can help with that. That’s what we do. We help people find a plan that is affordable for their
situation,” said Tony Hollin, CEO of Edfinancial Services.

Company growth at Edfinancial has skyrocketed in the last two years, growing its employee base by
more than 200% while servicing more than 5.5 million customers.

The federal servicing company is currently seeking applicants in the Knoxville office located in the Cedar
Bluff area on N. Seven Oaks Drive. Open positions range from customer service to processing, with both
in-office and work-from-home opportunities available.

Edfinancial is a private company that prides itself on career stability, being a market leader in the loan
servicing industry. Hollin started the business more than 35 years ago at its corporate headquarters in
Knoxville. Other recent expansions include El Paso (TX), Montgomery (AL), Concord (NH) and an office in Dayton (TN) opening in August. The company is best described by its employees as a family atmosphere and is one of Knoxville’s Top Workplaces sponsored by the Knoxville News-Sentinel through the employee Energage survey.

If interested in applying, visit Careers – Edfinancial Services

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