April 6, 2022

Premier Partner Profile – Pinnacle Financial Partners

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Amanda O'dell

Pinnacle Financial Partners has served Knoxville for 15 years, providing distinctive service, effective advice and a full suite of products and services to businesses and individuals who want a banking relationship that goes beyond transactions.

When you walk into a Pinnacle office, it doesn’t feel like any other bank, and that’s by design. Pinnacle was founded in Nashville 22 years ago to break the traditional mold and create an award-winning workplace that would attract and retain the best, most experienced financial services professionals. The founders believed that associates who love their jobs and enjoy work-life balance would naturally give their very best to clients.  

Another differentiator for Pinnacle: The firm doesn’t promote a sales culture or push products. Pinnacle financial advisors offer wisdom instead. They give clear information to clients about their options and guidance for improving financial wellness and growing their businesses. 

When you call, you get a person; when you need a decision, it’s made locally. Some say these are their favorite things about Pinnacle. Clients don’t have to repeat themselves for an automated phone menu because we’ve never used one, and our teams have autonomy to do what’s right and make most decisions right in Knoxville.  

This formula works. Pinnacle is listed by Forbes among the top 25 banks in the nation. The firm earned a spot on the 2021 list of 100 Best Companies to Work For® in the U.S., its fifth consecutive appearance. American Banker recognized Pinnacle as one of America’s Best Banks to Work For nine years in a row and No. 1 among banks with more than $11 billion in assets in 2021.

Pinnacle’s team in Knoxville is extraordinary. They earned a perfect 100 on the Coalition Greenwich Overall Satisfaction measure. Eighty-five percent of local surveyed clients rated the firm “excellent,” and the other 15 percent marked “above average.” The Knoxville team earned the Top Workplaces ranking for the past five years in a row – four of them at No. 1.

Pinnacle is a member of the FDIC and now operates five offices in Knox County, one in Oak Ridge and one in Maryville. All of them welcome the opportunity to begin a great relationship with Knoxville’s businesses and individuals.

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