Comcast provides digital cable television, high-speed internet and digital phone services. Enhancements to those products include high-definition television, ON DEMAND, digital video recorders, and a communications center that links voicemail and email.
“New things are constantly happening at Comcast and in the cable industry,” says Kirk Dale, General Manager of Comcast. “In the past five to ten years we have gone from being primarily a cable company to a multi-product provider of innovative broadband services.”
“There was a time when you had to race home to catch your favorite show at 8:00 PM on a Thursday night. Now with our digital video recorders, you can record all your favorite shows, even in high definition and watch them whenever you like. In addition, our ON DEMAND service offers thousands of hours of programming, including more than 100 hours of programming with the ability to stop, rewind or watch later.
Our high-speed internet product is now offered at speeds of six and eight megabits per second and we are constantly adding new features. As a result, the computer has become an integral part of our customers’ communications and entertainment. Our new phone service, Comcast Digital Voice, has finally brought competition to incumbent phone providers with 12 of the most popular calling features like voicemail, call-waiting, and free long distance anywhere in the United States or Canada,” continues Dale proudly.
Comcast recently introduced the Triple Play bundle, offering new customers digital video, internet and phone services for $99 per month. The success of the program has increased job growth with the need for new customer account executives and technicians. In Knoxville, 275 new jobs were created in 2006-2007 with expected job growth to continue throughout 2008. Currently, Comcast has over 800 employees in the Knoxville area.
“We listen to our customers and respond to their need for the latest broadband products and services. We have brought cutting edge services to Knoxville, to both residential and business customers. This enables us to help drive economic development here by helping the area promote services that people are looking for when they want to relocate industries or businesses,” explains Dale.
